Faq

How long can i get the feedback after sending the inquiry?

You will receive response within 12 hours in working days.

Are you a direct manufacturer or trading company?

HengCheng is a direct manufacturer, the products are produced by ourselves and sold by international sales department.

What products can you offer?

The main products are draft beer equipment, fermenters, keg washers, valves and stainless steel manways.

Which areas are your products related to?

Our products cover a wide range of applications, but mainly used for draft beer, food and beverage.

Can you offer customized products?

Yes, customized products can be designed and produced according to drawings or samples offered by customers.

Do you have standard parts?

yes, some standard parts which are mainly used for beer equipment are available except for customized products. The butterfly valves, pressure gauges, thermometers, kegs and sample valves are included.

How many employees in your company?

More than 70 workers for production issues, and more than 10 for foreign trade and technology.

What is the payment term?

The most payment term is T/T, L/C at sight is also acceptable. FOB, CIF, CNF and other methods are all welcomed. And the one you choose will be confirmed when offering quotation. In generally, 30% deposit should be paid and balance should be paid before shipment for mass production.

How to deliver the goods to us? How long is the delivery?

Usually, the goods will be shipped to you by sea. It takes 8-10 weeks to finish the production commonly.

Where are your products mainly exported to?

The products are mainly exported to America, Sweden, South Korea and etc.

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